Faqs

  • Frequently asked questions
We supply a full range of HVAC and commercial refrigerants, including R-410A, R-134A, R-22, R-404A, R-32, and R-454B. Every product we ship is factory-sealed and meets all current industry standards.
No, you do not need EPA certification to buy refrigerants from CoolEnza.
Orders are typically processed within 1–2 business days. After that, standard delivery generally takes 8–10 business days, depending on your location and the carrier's schedule.
Yes, we ship to all 48 contiguous U.S. states using DOT-approved carriers trained in hazardous materials handling. Unfortunately, we cannot ship to Alaska, Hawaii, or international addresses at this time.
Returns are accepted only within 30 days of delivery and solely for reasons like manufacturing defects or errors on our part. Due to strict safety regulations, products must be unopened and factory-sealed to be eligible for return.
We accept all major credit cards, debit cards, and approved invoice payments for qualified accounts. All transactions are processed through secure, encrypted gateways.