Terms of Service

Last Updated: July 17, 2026

Welcome to CoolEnza. By accessing or using CoolEnza.shop, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing our website and purchasing our products, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these Terms of Service, please refrain from using our website.

2. Eligibility

By placing an order through our website, you confirm that you are at least the age of majority in your country or region of residence or that you have obtained the necessary consent required by applicable law.

3. Products and Pricing

We make every effort to display our products, descriptions, and pricing accurately. However, we do not guarantee that all information available on our website is complete, current, or free from errors.

We reserve the right to:

  • Modify product descriptions, pricing, and availability at any time without prior notice.
  • Limit the quantities of products offered for sale.
  • Refuse or cancel any order at our sole discretion when necessary.

4. Orders

After placing an order, you will receive an order confirmation email. Receipt of an order confirmation does not constitute acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Suspected fraudulent activity.
  • Pricing or inventory errors.
  • Payment authorization issues.
  • Circumstances beyond our reasonable control.

If an order is cancelled after payment has been received, an appropriate refund will be issued.

5. Payments

All payments are processed securely through trusted third-party payment providers. We do not store complete payment card information on our servers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

6. Shipping and Delivery

Shipping times provided on our website are estimates only and may vary depending on destination, carrier operations, customs procedures, or other unforeseen circumstances.

CoolEnza shall not be held responsible for delays caused by shipping carriers, customs authorities, or events beyond our reasonable control.

7. Returns and Refunds

Our Return & Refund Policy allows eligible returns within fourteen (14) days of receiving your order.

Additional terms, conditions, and exclusions may apply as outlined in our Return & Refund Policy.

8. Intellectual Property

All content available on our website, including but not limited to:

  • Logos
  • Product photographs
  • Images
  • Text
  • Graphics
  • Designs
  • Website content

is the property of CoolEnza or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written authorization.

9. Prohibited Uses

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to interfere with the security or operation of the website.
  • Upload malicious code or harmful materials.
  • Copy, distribute, or exploit website content without authorization.
  • Engage in fraudulent or abusive purchasing activities.

10. Limitation of Liability

To the fullest extent permitted by applicable law, CoolEnza shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability relating to any purchase shall not exceed the amount paid for the applicable order.

11. Disclaimer of Warranties

Our products and services are provided on an “as available” and “as is” basis except where otherwise required by applicable law.

We do not guarantee uninterrupted or error-free access to our website and reserve the right to modify, suspend, or discontinue any part of the website at any time.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon publication on our website.

Your continued use of the website following any changes constitutes acceptance of the updated Terms of Service.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws governing consumer and electronic commerce transactions, without prejudice to any mandatory consumer protection rights that may apply in your country of residence.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our website:

  • Website: CoolEnza.shop

By accessing or using CoolEnza.shop, you acknowledge that you have read, understood, and agreed to these Terms of Service.